bm111 Terms and Conditions
Please read these terms and conditions carefully before using the bm111 platform. This document sets out the legal agreement between you and bm111.
Important Notice: By registering on this platform or beginning to use its services, you are considered to have agreed to all the terms and conditions listed below. Only persons aged 21 years or older may open an account and play games on bm111.
Definitions and Introduction
These terms and conditions ("Terms") apply to the operation of the bm111 website and its associated services ("Platform"). The key terms are briefly explained below:
- "bm111" — the online gaming and betting platform as defined in these Terms.
- "User" or "Member" — any person who has registered on bm111 and is using its services.
- "Account" — a single personal profile registered in the user's name.
- "Bonus" — a promotional benefit or reward offered by the platform.
- "Transaction" — a deposit, withdrawal or any other financial activity.
- "Game" — all gaming services available on the platform, including slots, live casino, fishing and sports betting.
Our Privacy Policy and Responsible Gaming Policy also apply alongside these Terms. If any part of the Terms changes, we will make every effort to notify you.
Account Registration and Eligibility
To open an account on bm111, the following conditions must be met:
- The applicant must be at least 21 years of age.
- Each person may open only one account. Multiple accounts are strictly prohibited.
- All information provided at registration must be true, complete and up to date.
- The account password must be kept completely confidential. Passwords must not be shared with anyone.
- If any user provides false information, bm111 reserves the right to suspend or close their account at any time.
- If any suspicious activity is noticed on an account, our support team must be informed immediately.
As part of the identity verification (KYC — Know Your Customer) process, we may request a copy of a national identity card or passport. This information will be kept fully secure.
Deposit and Withdrawal Policy
The following rules regarding financial transactions on bm111 are mandatory:
- Minimum Deposit: ৳500 (by any method).
- Minimum Withdrawal: ৳1,000.
- Withdrawal Time: Generally completed within 10 to 45 minutes.
- Accepted Payment Methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Only payment methods registered in the account holder's own name may be used. Transactions from third-party accounts are not accepted.
- Identity verification must be completed before any transaction can be processed.
- bm111 reserves the right to hold any transaction suspected of money laundering or fraud.
- Once a withdrawal request has begun processing, it cannot be cancelled.
All transactions are conducted in Bangladeshi Taka (BDT / ৳). Your financial information is kept fully secure through SSL encryption.
Bonuses and Promotional Offers
bm111 provides various bonuses and promotional offers from time to time. The following conditions apply when accepting these offers:
- Welcome Bonus: 100% bonus on the first deposit, up to a maximum of ৳5,000. Wagering requirement is 15 times.
- To withdraw bonus funds, the specified wagering requirement must be met.
- A new bonus cannot be activated while another bonus is active, unless the terms state otherwise.
- bm111 reserves the right to change or cancel any promotional offer at any time.
- Bonuses are for genuine human players only. Any attempt to earn bonuses using automated software or bots will result in account closure.
- If a player uses multiple accounts with the intent to abuse bonuses, all their bonuses will be cancelled.
Each bonus offer may have a specific expiry period. If the conditions are not met within the set time, the bonus will be cancelled automatically.
Gaming Rules and Fair Play
bm111 is committed to ensuring a safe and fair gaming environment. The following rules apply to all members:
- All games are operated in accordance with international standards. Verified software is used to ensure fair play.
- Betting limits are set separately for each game and market. Bets exceeding the limit will not be accepted.
- In the event of any technical error, bm111 reserves the right to void bets. In such cases, the user's stake will be refunded.
- Strategic play is entirely permitted, but exploiting system vulnerabilities is strictly prohibited.
- In sports betting, match fixing or placing bets based on insider information is strictly prohibited.
bm111 monitors the results of all games transparently. If any irregularity is found, the right to cancel the relevant transactions and winnings applies.
VIP and Loyalty Program
The bm111 VIP program has four tiers. Each tier offers weekly cashback and special benefits:
- Bronze: Weekly cashback up to 0.2%. This tier is achieved through regular gaming activity.
- Silver: Weekly cashback up to 0.5%. This tier can be reached through greater activity.
- Gold: Weekly cashback up to 0.8%. A reward for consistent and significant gaming activity.
- Platinum: Weekly cashback up to 1.0%. The highest tier at bm111 — the most benefits and priority service.
VIP tier changes are based on consistent activity and loyalty to the platform. Cashback is credited to the account at a set time each week. bm111 reserves the right to change the terms of VIP benefits at any time.
Prohibited Activities
The activities listed below are strictly prohibited on the bm111 platform. Violating these prohibitions may result in permanent account closure:
- Creating or operating multiple accounts.
- Sharing account or payment details with the intent to abuse bonuses.
- Hacking, phishing or any other technical manipulation.
- Using automated betting software, bots or scripts.
- Fraudulent communication with other members or misleading them.
- Conducting money laundering or illegal financial activity through the platform.
- Using another person's account or placing bets on behalf of someone else.
- Assisting a person under 18 years of age to use the platform.
bm111 reserves the right to investigate any suspicious activity. The relevant account may be temporarily suspended during the investigation.
Account Suspension and Closure
bm111 may temporarily suspend or permanently close an account in the following circumstances:
- If evidence of a breach of the Terms is found.
- If false or incomplete registration information has been provided.
- If the identity verification (KYC) process is not completed.
- If the account has been completely inactive for an extended period (more than 12 months).
- If the user themselves requests a voluntary break or self-exclusion.
- Due to legal or regulatory requirements.
Before an account is closed, all valid transactions will be completed and eligible withdrawals will be processed, unless there is evidence of fraud.
Privacy and Data Protection
bm111 gives the highest importance to the protection of your personal information. Full details of our data collection, storage and use policy can be found on our Privacy Policy page. The key principles are as follows:
- Your personal information is not sold to third parties.
- All data is kept secure through SSL encryption.
- Information may be provided to the relevant authorities only where there is a legal obligation to do so.
- You have the right to request the correction or deletion of your information.
- The cookie policy is described as part of our Privacy Policy.
Responsible Gaming
bm111 is mindful of the mental and financial wellbeing of all members. To ensure responsible gaming, we provide the following features:
- Deposit Limit Setting: You can set your own daily, weekly or monthly deposit limits if you wish.
- Self-Exclusion: You can apply to exclude yourself from gaming for a set period or permanently.
- Reality Check: Reminders of your gaming time and spending are provided at set intervals.
- Support: 24/7 live chat support in English is available if you need help.
Gambling is a form of entertainment, not a source of income. For more information, please read our Responsible Gaming page.
Limitation of Liability
bm111 clearly states that it is not liable for the following:
- If a game is interrupted due to loss of internet connection or technical issues.
- For delays or failures by third-party payment gateways or mobile banking services.
- For any loss arising from a user sharing their password or account details with another person.
- If service is disrupted due to unplanned server maintenance or emergency upgrades.
- For service interruptions caused by external factors such as cyberattacks, natural disasters or government directives.
However, if a user's bet or funds are affected due to a technical error, bm111 will make every effort to provide a resolution.
Complaints and Dispute Resolution
If a complaint or dispute arises, please follow the process below:
- Step 1: Contact the support team directly via 24/7 live chat.
- Step 2: If the matter is not resolved via live chat, send a detailed complaint to [email protected].
- Step 3: A response to email complaints will be provided within 72 business hours.
- Attaching relevant screenshots or information with your complaint will help speed up the resolution.
- bm111's decisions will be considered final, but the principle of fairness will always be followed.
Applicable Law & Jurisdiction
The following applies regarding the law and jurisdiction governing the interpretation, enforcement, and dispute resolution of these terms and conditions:
- bm111 is a safe and reliable platform operating in accordance with international standards.
- The user uses this platform voluntarily and makes decisions at their own responsibility.
- If any part of these terms and conditions becomes invalid, the remaining parts will remain in effect.
- bm111 reserves the right to update these terms and conditions at any time. Users will be required to give their consent upon their first login after any changes.
The Bengali version of these terms and conditions will always be considered authoritative. If there is any confusion, please contact our support team.
Changes to Terms & Conditions and Their Effect
bm111 reserves the right to change, amend, or update these terms and conditions at any time. The following process will be followed when changes are made:
- The "Last Updated" date on this page will be revised.
- For significant changes, a notification may be sent to the registered email address.
- Continued use of the platform after any changes will be considered consent to the new terms.
- If you do not agree to the new terms, you may submit a request to close your account.
For any questions or clarification regarding these terms and conditions, please contact us via our 24/7 live chat support or email.
bm111 is a responsible platform. We believe that long-term trustworthy relationships are built through transparency and honest communication. Our support team is always ready for any questions you may have — contact us at [email protected] or via 24/7 live chat. Visit our FAQ page to learn more.