bm111 Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how bm111 collects, uses, and keeps your data secure.
SSL Protection
All your information is kept secure through SSL encryption.
No Third Parties
Your personal information is not shared with any third-party advertising agencies.
Your Control
You can request to view, correct, or delete your information at any time.
Transparent Policy
We believe users should be fully informed about how their information is used.
1. Types of Information Collected
We collect various types of information during registration and use of the bm111 platform. This collection is entirely voluntary and is done to improve the quality of service provided to you.
1.1 Personally Identifiable Information
The following information is collected during account creation and management:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- National ID card or passport number (for verification)
- Residential address
1.2 Financial Information
We collect limited financial information for transaction processing. bKash, Nagad, Rocket, or Upay account numbers are used only for payment verification. Complete bank account details are never stored on our servers.
1.3 Technical Information
When you use our platform, the information collected automatically includes:
- IP address and device type
- Browser version and operating system
- Login time and access logs
- Session data and usage patterns
- Referral source
2. How Information Is Collected
bm111 collects information in the following ways:
- Direct Collection: Information you voluntarily provide through registration forms, deposit forms, and customer service contact.
- Automatic Collection: Technical data collected using cookies, log files, and web beacons.
- Third Parties: Limited information received through identity verification services or payment processors.
All information collection processes are conducted in accordance with the Bangladesh Telecommunication Regulatory Commission guidelines and international data protection standards.
3. Purpose of Using Information
Collected information is used only for the purposes listed below. We do not use your information for any unauthorized reason.
- Account Management: To verify your registration, ensure account security, and manage logins.
- Payment Processing: To correctly complete deposits of ৳500 or more and withdrawals of ৳1,000 or more.
- Customer Service: To provide assistance through 24/7 live chat and resolve complaints.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: To review your usage experience and improve the platform.
- Relevant Communications: To send promotional offers, bonus updates, and important notices (with the option to opt out).
4. Information Storage and Protection
bm111 adopts industry-standard technical measures to protect your data. Our security framework operates on the following levels:
4.1 Technical Protection
- 256-bit SSL encryption is used for all data transmissions.
- Stored information is kept in encrypted format.
- Regular security audits and penetration testing.
- Firewall and intrusion detection systems are active.
4.2 Access Control
- Only authorized staff can view your information for specific reasons.
- All staff operate under strict confidentiality agreements.
- All data access activities are recorded in logs.
4.3 Data Transfer
Your information is stored in secure data centers. If data needs to be transferred to a different region for any reason, this is done only after ensuring adequate security measures are in place.
5. Sharing Information with Third Parties
bm111 does not sell, rent, or transfer your personal information to advertising agencies. However, information may be shared with third parties in the following limited circumstances:
- Payment Service Providers: The minimum necessary information to verify and complete transactions for bKash, Nagad, Rocket, Upay, and bank transfers.
- Identity Verification Services: For account verification and fraud prevention.
- Legal Requirements: In response to a court order or a lawful request from a government authority.
- Business Successors: In the event of a merger or acquisition, where the protection of your information will continue.
Each third-party service provider is contractually bound to uphold our privacy standards and may only use information for the specified purpose.
6. Cookie Policy
Cookies and similar tracking technologies are used on the bm111 website. Cookies are small data files stored in your browser.
6.1 Types of Cookies Used
- Essential Cookies: To maintain login sessions and security, without which the site does not function properly.
- Functionality Cookies: To remember language preferences, layout settings, and personalized experience.
- Analytics Cookies: To understand which parts of the site are used most — all data is anonymous.
6.2 Cookie Control
You can go to your browser settings to turn off non-essential cookies. However, disabling essential cookies may affect some site features. In most browsers, cookies can be managed from Tools > Internet Options > Privacy settings.
7. Protection of Minors
bm111 is a platform exclusively for adults. Our services are only for those aged 21 and above.
We do not intentionally collect information from anyone under the age of 21. If we learn that a minor has provided information, that information will be deleted immediately and the associated account will be closed.
If you believe a minor has registered on our platform, please let us know at [email protected].
8. User Rights
We believe every user should have full control over their data. You have the following rights at bm111:
8.1 Right to Access Information
You can request at any time to know what information we have stored about you. We will provide a full data report within 30 business days.
8.2 Right to Correct Information
If any of your information is incorrect or outdated, you can request a correction. Many details can be updated directly from your account profile. For more complex changes, contact our 24/7 live chat support.
8.3 Right to Delete Information
You can request the deletion of your account and associated information. However, transaction records must be retained for a specified period due to legal obligations.
8.4 Marketing Opt-Out
You can opt out of promotional emails and notifications at any time. Go to account settings to change notification preferences, or contact us directly.
8.5 Right to Lodge a Complaint
If you have any concerns about how your data is handled, please contact us first. We take all complaints seriously and aim to provide a resolution within 15 business days.
9. Data Retention Policy
We retain your information only for as long as necessary. Retention periods differ depending on the type of information:
- Account Information: For as long as the account is active and as required by law after it is closed.
- Transaction Records: For the period required under financial regulations.
- Technical Logs: For a limited period for security review purposes.
- Marketing Consent Records: Managed according to your preferences.
Once the retention period ends, information is securely deleted or anonymized.
10. Policy Changes
bm111 reviews this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- The updated policy will be published on this page and the "Last Updated" date will be changed.
- For significant changes, a notification will be sent to your registered email.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
We recommend reviewing this page regularly so you stay informed about the latest policy.
11. Contact
If you have any questions, concerns, or requests regarding the privacy policy, please contact us. Our data protection team is ready to answer all your queries.
Ways to Contact Us
Read the relevant policies: